FAQs

Does The Ark Co ship internationally?
Nope, at the moment our main focus is the UK market. We sure will be shipping internationally in the foreseeable future. 

How do I exchange or return an item?
Please see our Delivery & Returns section for detailed instructions on how to return or exchange your item(s).

How long will it take for my order to arrive?
Standard delivery usually take up to 3-5 business days. 
Express delivery usually takes 1-2 business days. 

How do I know what size to get?
To best gauge your appropriate size, please refer to the sizing chart for the particular item you’re interested in. This can be found directly on the product page.

What payment methods to you accept?
We accept all major credit cards (Visa, Amex, Mastercard, Discover) and PayPal.

We have some feedback and some suggestions, can I suggest?
Please do! We'd love to hear some of your creative ideas and ways to improve. Email us at admin@thearkco.co.uk. Looking forward to hear some of your great ideas.